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Order Questions
What does "Not Available" mean?
This means that the item is either on back-order or has been discontinued. If the item has been discontinued you will be contacted to switch the size, style and/or color.
Shipping Questions
How long after I place my order will it ship?
Orders have a typical processing time of 3 business days, but can take up to 5 depending on stock.
Do you ship internationally?
Yes, we ship worldwide. International orders ship First class, Priority or Express. All customs fees are the responsibility of the customer.
Is there free shipping for international orders?
No. We only offer free domestic shipping.
How long does it take to receive my order?
Domestic
USPS First Class (free shipping method): Up to 10 business days
USPS Priority: Up to 3 days
USPS Express: 1-2 business days

All domestic shipments includes tracking. These delivery times are estimates after order processing has taken place. These are only estimates, not a guarantee. If you need your order shipped quickly, please contact us directly through LiveChat or at help@fusionionz.com.

International
International
USPS First Class international (NO GUARANTEED delivery date): Up to 4 weeks
USPS Priority International: 10-14 business days
USPS Express International: 3-10 business days

All international shipments include limited tracking. These delivery times are estimates after order processing has taken place. These are only estimates, not a guarantee. If you need your order shipped quickly, please contact us directly through LiveChat or at help@fusionionz.com. We are not responsible for customs fees, customs delays, etc.
What if my order does not arrive?
Please make sure you enter your correct, full address when ordering; we can only spot incorrect addresses in limited countries. Contact us immediately at help@fusionionz.com or LiveChat if your order does not arrive or to change an address, and we will be happy to assist you.
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